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Emergency Broadband Benefit Program

The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households.

Starting May 12, 2021, eligible households will be able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider.

Eligible households can enroll by visiting https://getemergencybroadband.org.

Important!

Per federal regulations, AeroNet will NOT be assisting customers in the eligibility verification process. The customer must complete the process electronically or via regular mail on their own before requesting enrollment in the Program under AeroNet. We are currently offering the service to existing residential subscribers only. The Program doesn’t apply to commercial accounts.

To complete your eligibility process, visit https://getemergencybroadband.org.

Enroll under AeroNet

If you are eligible and have a residential account with us, you can subscribe to the program under AeroNet by accessing the following link. It is crucial that once you have your eligibility approval from the “National Verifier,” the information submitted in our application must be exactly the same as registered in the EBB application.

For any questions directly related to AeroNet, you can email us at ebb@aeronetpr.com.

About the Emergency Broadband Benefit

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households. The Emergency Broadband Benefit is limited to one monthly service discount per household.

Who Is Eligible for the Emergency Broadband Benefit Program?

A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

The Emergency Broadband Benefit is a temporary emergency program developed in response to the COVID-19 pandemic. 

The program will end once the program funds are exhausted, or six months after the Department of Health and Human Services declares an end to the pandemic, whichever comes first. Once the EBB program ends, your service will continue at regular rates.

Please visit FCC’s website, www.fcc.gov/broadbandbenefit.org regularly for the latest information.

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